Transit SUBSIDY REIMBURSEMENT (TSR)

The TSR Program provides up to $100 reimbursement per month to eligible employees who use public transportation (e.g., buses, trains, and subways) to commute to work. Learn more about the TSR Program, including program rules and procedures, and access forms through the following links:

Employee Transit Subsidy Reimbursement Program Rules and Procedures

Employee Transit Subsidy Reimbursement Schedule - Calendar Year 2026 to 2027

TSR Sample Receipts

• Please note that we do not accept cellphone/mobile screenshots as proof of purchase.

Alternatively, hard-copy forms and receipts can be submitted by either (a) mailing documents to our office at City Hall, Room 867 (Mail Stop #621), or (b) dropping the documents off in our secured drop-box located outside our office.

⚠️ TAP SYSTEM OUTAGES ⚠️

We are aware of the current TAP system outages affecting access to documentation needed for your reimbursement requests. Therefore, substitute documentation will be accepted. Please review the TSR Sample Receipts link above to view acceptable substitute documents and a procedure to help you navigate the TAP website.

Please note that the TAP system is not managed by the COMMUTEwell program or the City of Los Angeles. For system related inquiries, please visit the TAPTOGO contact webpage.