The Personnel Department’s COMMUTEwell Program issues parking permits and manages transportation benefits for the City’s civilian and sworn Police/Fire employees (excluding employees of the Los Angeles World Airports, Harbor Department, and Department of Water and Power, each of which offers its own transportation benefit programs). We recognize the challenges many of our employees face when thinking about commuting to City worksites, particularly in the Civic Center area. We’ve worked with the City’s Joint Labor-Management Committee on Commute Options and Parking (JLMC-COP) to enhance our resources and provide more information regarding parking and transportation options. We hope this information is helpful as you make future commuting plans.
Parking
To learn more about your parking options, click the icon to the left.
commute Planning resources
Resources Guide
Download our Resources Guide for helpful tips for commute.
Apps and Other Trip Planning Tools
Ridematching
Helps you find a carpool or vanpool partner
RideMatch.Info: Search among City of LA colleagues or the greater Metro area.
Waze Carpool: Dynamic matching to help you find a partner when you need one.
Trip Planning
Find the best route from your house to work
Google Maps: Select from driving, transit, walking or biking options.
Transit App: Metro’s official app to get real time transit information and step by step instructions.
Moovit App: Live directions to guide you through your transit journey.
Fare Payment
Cashless payments on your phone
LA Mobile: Manage your DASH or Commuter Express payments
Metrolink App: Purchase, activate, and manage your Metrolink tickets via your phone.
Guaranteed Ride Home
For employees commuting by means other than driving alone, Metro’s Regional Guaranteed Ride Home Program provides a safety net, which allows employees to rideshare to work without the worry of getting stranded at work due to illness, unexpected overtime or other emergency.
In the event of a valid emergency, GRH ensures that ridesharing employees will be reimbursed up to two (2) times per fiscal year (July 1 through June 30) for a taxi ride, a ride from a transportation network company (e.g., Uber or Lyft), carsharing company, rental car or transit fare.
For more information, refer to the Metro Guaranteed Ride Home Program and reach out to Francois Verin, francois.verin@lacity.org, to obtain the application form.
Metro Rewards
The Metro Rewards program recognizes eligible rideshare commuters with a chance to win gift cards and Metro passes on a monthly basis. The more you rideshare, the more chances to win. Simply register an account on Ridematch.info and log your alternative commute trips!
Your Commute Options
-
COMMUTEwell issues permits on a space-available basis and in the priority order established in the City’s Special Parking + Commute Options MOU. If you wish to apply to be on a waitlist, please submit your name via our new online self-reporting tool here.
Please note that City parking capacity continues to be limited in the downtown/Civic Center area. However, you may have options with other nearby parking facilities (see below).
For more information about City parking, please visit our Parking Page for more information.
Non-City Parking Options
Check out the below resources to help you learn more about non-City parking options in Downtown LA:
Interactive map which shows the location of available parking in Downtown LA and their prices. You can sort by daily, monthly, or reserve parking and filter by amenities such as handicap spaces or EV charging.
Type in your destination and arrive/departure times to find a list of nearby parking lots and the distance from your destination.
This application shows users their parking options and also lets you pay meters and remembers your parking location. It can also send you reminders to move your car.
Parking Spending Account (PSA)
To help manage your parking costs, remember that City employees who park at a non-City owned/leased lot may enroll in the PSA program to set aside pre-tax dollars (up to $280 per month for calendar year 2022) to use towards parking expenses. You may enroll or access your account and make changes at any time. The PSA program is separate from City-issued parking. PSA funds cannot be used to pay for City-issued parking.
Note: PSA accounts are also separate from Transit Spending Accounts, which may only be used for transit-related expenses.
-
We've made it easier for those considering carpooling. We’ve partnered with LA Metro to create a custom ride matching tool to help you find other employees to share your commute. We’ve also relaxed our residential proximity requirement for carpool partners so it’s easier to carpool with someone who may not necessarily live nearby but is on your commuting route.
Remember – carpoolers are higher up the priority list when City parking spaces are available, and they also pay lower parking fees than those paid by employees driving alone.
A carpool is typically a group of two to four individuals who live nearby and commute to work together in a personal vehicle. The carpool partners agree amongst themselves on driving duties, costs, schedules, and routes.
For more information about the City’s Carpool Programs, including Carpool Parking Rules and Parking Application, click here.
-
Vanpools are another way to commute and are also prioritized for parking at City facilities. Forming a vanpool can be more challenging than forming a carpool because more individuals must participate. The smallest vans available require six members (the maximum is twelve). DWP employees, Airport/Harbor Department, contract employees, as well as those not associated with the City of Los Angeles are eligible to participate.
A vanpool is a formal group of six or more individuals who commute together via a leased vehicle and pay a monthly vanpool fee. The fee covers the cost of insurance, maintenance, and fuel. The Primary Driver whose responsibility includes driving and storing the vans and does not pay the monthly vanpool fee.
For more information about the City’s Vanpool Programs, including a list of current vans, routes, and fares, click here.
-
Biking or walking to work is not only a great form of exercise, it also makes you eligible for our bike/walk match of up to $100.
Certain City facilities (City Hall East and Figueroa Plaza) provide showers and lockers for those biking to work. Also, the City has recently created a new bike cage at City Hall with 35 bike stations. To determine locker availability, call (213) 978-1593.
For more information about the Bike/Walk to Work Program, including a list of bike amenities, click here.
Helpful resources:
-
Public transportation continues to be an important resource for commuters. To help support those who currently use or may be considering public transportation, the City offers up to $100 per month to reduce the cost of taking public transit to work.
The COMMUTEwell Program continues to offer City employees two approaches for reducing the net costs of using public transportation for commuting:
•Transit Spending Account (TSA): You can set aside up to $315 per month in pre-tax dollars toward the cost of eligible transit expenses, such as bus passes, train tickets, and other transit media, allowing you to further reduce your out-of-pocket costs. The City provides a “transit match” of up to $100 into your TSA based on how much you contribute.
For more information about the TSA, click here.
•Employee Transit Subsidy Reimbursement Program: Employees not using a TSA have the option of submitting their transit expenses for reimbursement of up to $100.
For more information about the Transit Subsidy Reimbursement, including the form and reimbursement schedule, click click here. .
Helpful Transit Resources
*A TAP card is a durable plastic card with a smart chip that you pre-pay and then “tap” to purchase fares for and ride on participating public transportation vehicles, such as busses, shuttles, and light rail.
Transit Updates
Changes are happening! Check back here for updates regarding service changes or when new mobility options become available!
Metro NextGen Bus Initiative – Bus service changes to increase service frequency
DASH Service Expansion – Improvements to existing DASH routes and the addition of new routes.
Metro Micro – new on-demand rideshare service connecting riders to nearby transit stations. Available in Watts/Compton, LAX/Inglewood, North Hollywood/Burbank, Altadena/Pasadena/Sierra Madre, El Monte, Highland Park/Eagle Rock/Glendale, Northwest San Fernando Valley, and coming soon to UCLA/Westwood/VA Medical Center. $1 per ride.